Petland McKinney
3190 S Central Expressway, Suite 500
McKinney, TX 75070
(972) 284-0670
Date and time of CAPS investigation: 5/4/26, 1552
Approximate number of puppies observed at time of investigation: 45
The puppies lived in aquarium-like enclosures, set into two walls inside the store. The enclosures had solid walls with cage-like doors on the back, slatted floorings for urine and feces to fall through, water bottles attached to their back doors, small blankets, and toys. Most of the enclosures had one or two puppies inside. TVs over the enclosures showed videos of dogs and puppies running in grassy fields, with Petland employees playing with the dogs while speaking to breeders. Nearby playrooms in the store, for customers to interact with puppies, contained handbooks of puppy and breeder information. The handbooks mostly showed pictures of dogs and puppies running in the grass.
No puppy mills claim
I asked a female employee about the store’s breeders, and I said, “We want to make sure they’re not puppy mills.” She said, “Yes, I understand. No, they aren’t. We have our own breeders that only breed to us.” She pointed at a TV as she spoke, and she said that the store buys from “professional breeders,” but also “hobby breeders, which is just a family raising one or two litters.” The employee said that some, but not all, of the puppies come from Canine Care Certified breeders.
Dogs running around open spaces
She claimed that larger breeding facilities have kennels, which dogs are kept in. And I asked what the difference was between that and a puppy mill. The employee told me, “A puppy mill is more like not regulated. Just breed, procreating, procreating, procreating just to sell more and more and more. It’s like not restricted at all. It’s just about making money. And the ones that we use are restricted, and they’re regulated by the AKC and the American Kennel Club and the USDA. And the videos that you’re seeing are also the managers and owners and some employees that have been to the breeding trips to make sure that they’re up to our standards.” She added, “So the big reason we’ve been open for so long is because of how regulated we are when it comes to our breeders.” She pointed to the TV screen as she spoke, which showed dogs running in open fields, so I asked, “Is it basically dogs in open spaces?” She answered, “Yes.” She then told me that the dogs have “rooms” like in animal shelters, and “they let them out, they feed, and it’s just a huge lawn.”
Employee reluctant to give breeder info
The employee showed me paperwork for a Corgi pup and said that the USDA registration for the breeder was pending. She added that the breeder was a “hobby breeder,” and that the paperwork listed the name “Diana Thomas” as the breeder, with no address given. The paperwork also said that the puppy’s color was “blue fawn,” even though the Corgi was clearly gold and white. When I asked for information on a Pomeranian puppy, the employee gave me only a price and offered no other information.
Breeder name obtained during store investigation
Diana Thomas (no address given; no USDA license found)
Breeder names obtained from 2025 Certificates of Veterinary Inspection
Perry Petersheim, Moberly, MO 65270, 43-A-6646. 51 dogs and 52 puppies at 5/22/25 USDA inspection.
Clinton Michel, Long Lane, MO, 43-A-3817, 52 dogs and 40 puppies at 6/9/25 USDA inspection.
Vickie Duryea, Goff, KS, 48-A-2118, 35 dogs and 23 puppies at 3/18/26 USDA inspection.
Kevin Street, Bowling Green, MO, 43-A-548, 120 dogs, 80 puppies, 15 cats, and 34 kittens (249 total animals) at 4/30/26 USDA inspection, 144 dogs, 44 puppies, 21 cats, and 35 kittens (294 total animals) at 3/16/26 re-licensing inspection, 140 dogs, 100 puppies, 20 cats, and 55 kittens (315 total animals) at 1/22/26 USDA inspection. During the 1/22/26 inspection, the USDA inspector cited Street for having puppies without individual identifications and for having a 6-month-old female puppy with a blank medical record.
Street had149 dogs, 49 puppies, 27 cats, and 43 kittens (268 total animals) at 9/30/25 USDA inspection. During this inspection, the inspector found four violations: 1) a dog housed inside a building without a primary enclosure, where she could come into contact with electrical devices such as a heater on the floor, exposed electrical cords, items on shelves that could fall, and a trash container; 2) a mother of newborn puppies housed with another female dog, who could potentially attack the puppies; 3) fifty-seven adult dogs past due on parvovirus/distemper vaccinations; and 4) an uncovered trash container in a dog building. While the improperly housed dog and outdated vaccinations had correct-by dates of 10/14/25, the inspector did not return to Street’s facility until 12/17/25, at which time the inspector was unable to do an inspection because Mr. Street was not home and did not authorize an employee to accompany the inspector. The inspector cited Street for this violation under 2.126 (b) (access and inspection of records and property).
Sharon Monk, BJ’s & Guys, Menlo, KS, 48-A-2267, 181 dogs and 71 puppies (total 252 animals) at 1/12/26 USDA inspection, 304 dogs and 156 puppies (total 460 animals) at 10/8/24 USDA inspection, 243 dogs and 129 puppies at 2/20/24 pre-licensing inspection for A license. Before obtaining an “A” license, Monk had a broker’s license, 48-B-0081 and often had more than 1200 dogs and puppies. Between 2014 (this is how far back the USDA goes for inspection reports) and 2017, Monk had numerous and ongoing violations, including ones for lack of veterinary care and substandard housing.
Elmer and Edna Troyer, Clark, MO, 43-A-0597. 59 dogs and 58 puppies at 1/13/26 USDA inspection. The USDA inspector cited the Troyers for excessive flies on 5/13/22 when they had a total of 143 dogs and puppies. At their 2/15/22 inspection, when they had 193 dogs and puppies, the Troyers had six violations: 1) excessive feces, which included smeared feces on floors and resting surfaces and brown matter on doorways and walls; 2) unsealed flooring for a mother Golden Doodle and her puppies; 3) inadequate space in outdoor housing; 4) chewed self-feeding bowls; 5) empty water bottles—dogs were very thirsty and drank lots of water when offered it; and 6) insufficient documents for The Program of Veterinary Care.
A Missouri inspector cited the Troyers for accumulation of feces at their 2025 and 2026 inspections. They received an Official Letter of Warning on their 6/4/26 state inspection.
Broker names obtained from 2025 Certificates of Veterinary Inspection
Pinnacle Pet, Neosho, MO, 43-B-3781. 179 puppies at 5/27/26 USDA inspection. 301 puppies and 60 ferrets at 2/19/26 USDA inspection. The owner of Pinnacle Pet claims he has the largest pet brokerage facility in the country. Pinnacle Pet also owns a transport company and a “rescue” called A Dog’s Dream, which tries to find homes for retired breeding stock, charging high “adoption” fees for the dogs. Neither the website nor the Petfinder page for A Dog’s Dream indicates that the “rescue” is run by Pinnacle Pet.
In addition, animal shelters have adopted out retired breeding dogs obtained from Pinnacle Pet. One such shelter, Tampa Bay SPCA, was going to also offer puppies from Pinnacle Pet, until media coverage and a public outroar forced the shelter to cancel its plans.
CAPS has investigated numerous pet shops that source from Pinnacle Pet, including Sunshine Puppies, a pet shop for which Tampa Bay SPCA was providing veterinary care.
Evidence contradicting the store’s claims
The Petland McKinney employee’s claim that the store’s breeders are exclusive to Petland is a lie. CAPS has CVIs from 2024 and 2025 that connect a breeder named Perry Petersheim to both this store and to Fish Bowl Aquarium & Pet Mart in Fall River, MA. Most commercial breeders sell through brokers, who resell their puppies to stores across the country, depending on what breeds are popular at that moment in different areas. Puppy breeder Vicky Duryea, whose puppies have been purchased by Petland McKinney, sells her animals through a website. CVIs from 2024 show that Vicky Duryea also sold puppies to All About Puppies in Largo and Lakeland, FL. Another pet shop, The Animal Kingdom, has listed Vicky Duryea as a breeder on its website. That store has locations throughout Arizona.
The Petland McKinney employee’s claim that USDA-licensed and AKC-inspected kennels are not puppy mills is false. Commercial facilities with USDA licenses and AKC registrations breed dogs for profit, which is why they are commercial. Dogs are bred as often as possible, with breeding mothers replaced by female pups whenever the mother dogs are no longer birthing enough puppies to be profitable. This sort of mass-produced animal breeding is exactly what the public envisions when using the term “puppy mill.” The breeders who sell to Petland fit this description.
Kevin Street is a good example. His breeding facility in Missouri has typically had at least 260 dogs, puppies, cats, and kittens when inspected, with the number sometimes over 300. These numbers are consistent with a puppy mill. Even back in 2013 when CAPS investigated his facility, which only held 50 to 60 dogs at the time, he was clearly running a mill with horrible conditions. The Boxer that our investigators rescued from Street’s facility had worn-down teeth from kennel chewing, an underbite, a reddish-brown discharge from her rear end, a growth on her rear leg, and scars that appeared to be from cattle prod burns.
Sharon Munk’s breeding kennel in Kansas, with more than 400 dogs and puppies under her breeding license and more than 1200 dogs and puppies under her brokering license, has had numerous, serious violations. Her facility is a huge mill and has supplied Petland McKinney with puppies.
The Petland McKinney employee’s claim that the dogs at its breeding facilities have “open spaces” and lawns to run around on is a lie. Most breeders do not have play yards at all, and those that do have them don’t give their dogs free access to the yards. I documented Perry Petersheim’s facility on 3/19/26. The dogs were kept in elevated runs with slatted floorings, allowing feces to be hosed out and collected underneath on plastic sheeting, from which pipes carried the feces to an area where it pooled. No play yards existed at the facility. And the lawn was enclosed with barbed wire, with gaps so large that the small dogs living at the mill would have been able to run right through the fence had they been released onto the lawn. There was no contained area for dogs to run or play, despite what was depicted in the misleading videos shown at Petland McKinney. Kennels such as Perry Petersheim’s, typical of USDA-licensed facilities, are designed for efficiency of cleaning, breeding, and churning out puppies. They are puppy mills.
Furthermore, I documented Clinton Michel’s facility on 8/14/18. I saw dogs and puppies in small, elevated wire cages, with mildew and brown stains covering the siding of the building to which the cages were attached. There was no play yard at the facility. Such a facility would be seen as the definition of a puppy mill by the public.
On 3/8/25, I documented Vicky Duryea’s breeding kennel, which resembled a dog factory farm. It was a series of outdoor runs with doghouses lined up next to each other. I didn’t see any enrichment for the dogs or a play area. In addition, one row of dog pens had a fence put in front of it, prohibiting the dogs from seeing almost anything outside of their enclosures.
